General Services

Our curtous factory-trained technicians are what sets us apart from others.

Don’t waste your time and money on someone who claims to be knowledgeable about your equipment. We serve Northeastern Ohio and Western Pennsylvania. We service, Kelley™ , Serco™, Rite-Hite®, McGuire™, Blue Giant™, Rytec™, Chase™, Clopay™ and Overhead Door™and a variety of scissor lift products too. As a Kelley stocking parts dealer, we have the capability to service your equipment at your site from our fully equipped trucks.

Our service and installation trucks are equipped with over $8,000 of parts to repair most brands of equipment. If we don’t have the OEM part, we likely will have a universal or reverse engineered part to repair your equipment. We try to avoid return trips, that costs both of us lost time and money. Our service program is fully insured and bonded. We offer a one-year warranty on all parts and labor.

Commercial Dock & Door also services customers nationally. Our strong dealer network allows us the ability to serve customers seamlessly across the county. Full service repairs, emergency service, and dock and door surveys can be administered through our organization. For more information on our National Account Service Program, please E-mail Us.

Commercial Dock & Door has three different types of service programs.

  • Emergency Service
  • PMP Customer Service Program
  • General Service

Emergency Service

When you need us there now, we will make getting your equipment operational our top priority.

Planned Maintenance Service Program

Our contracted service program is customizable to our customers’ needs. Some customers prefer quarterly or semi-annual visits. Others require multiple visits per year. Our contracted customers always receive preferential treatment when they need service. You can learn more about our Planned Maintenance Program from this web site.

General Service

We offer a speedy, coordinated response to your service request using one man or two men crews. Our customers tell us we have the most professional technicians that work hard and solve their problems. When our work is completed, you will receive a work ticket that describes the work performed and any additional recommendations for your equipment.